Virtual Services

Looking for a personalised skincare routine? Or maybe you need some help finding a perfect gift for that special someone? Whatever the reason L'OCCITANE Virtual Services has you covered! Whether your preference is a video call, email or some light reading, we aim to bring you the essence of Provence while assisting you with your shopping journey from the comfort of your own home.


Free Virtual Consultation

Join one of our L’OCCITANE Beauty Experts for a free virtual consultation to enjoy bespoke product, application and ingredient advice, all from the comfort of your own home.


Order Through WhatsApp

Did you know, your local team at L’OCCITANE are now on WhatsApp? You can now drop us a message to enquire about product availability, pre-order items and, as always, expert advice.
Add us to your Contacts and next time you have a question simply reach out to us on WhatsApp!


The Skin Concierge

We invite you to the warm embrace of our St Christopher's Place boutique (near Oxford Street, London), to indulge in a little me-time. Discuss your skincare concerns and desires with one of our experts and then sit back, relax and enjoy the very best of L'OCCITANE skincare in a semi-private cove as you experience your new 5 step routine.


Shopping With Us Online

Online shopping has never been made easier! Discover our online services including premier delivery, complimentary gift wrapping, free samples and exclusive offers. 

Online Beauty Quizes

Take Our Skincare Quiz

A great skincare routine can be unique to you. Take our 2-minute skincare quiz to discover your personalised skincare routine customised for your skin type needs and skin concerns.

Take the quiz

Fragrance Finder

Looking for your signature scent? Or the perfect fragrance gift for someone special? Let us help you out!

Get Started

Take Our Hair Care Quiz

Find the hair care products and routine that works best for your hair with our personalised hair care diagnosis tool. It only takes 2 minutes to complete!

Take The Quiz


Discover our latest news, events and brand updates.

It is the digital destination for all of our beauty tips and tricks, where you can discover inspiration and insights from some of our brand ambassadors and others in the know!

Find out more