Virtual Services

Looking for a personalised skincare routine? Or maybe you need some help finding a perfect gift for that special someone? Whatever the reason L'OCCITANE Virtual Services has you covered! Whether your preference is a video call, email or some light reading, we aim to bring you the essence of Provence while assisting you with your shopping journey from the comfort of your own home.


Free Virtual

Join one of our L’OCCITANE Beauty Experts for a free virtual consultation to enjoy bespoke product, application and ingredient advice, all from the comfort of your own home.


Virtual Pamper

A night in with a difference! Gather your fellow beauty obsessed friends & family together for a virtual pamper evening, complete with a follow-along massage and expert tips.


Personal Skincare Diagnosis

Are you looking to completely overhaul your routine? Allow our Skincare Experts to send you a complete skincare diagnosis tailored to your concerns. Simply email with your requirements, and a member of our Team will complete your diagnosis within 3 working days.

"Fantastic Virtual Pamper Session. We had a virtual pamper session with our host Millie this evening and I could not recommend it enough. She was a fantastic host and made everyone in our party feel very welcome as well as managed to impart a spa experience at home through the creative use of scents. Needless to say, the products used / provided were all of excellent quality and it was a really good opportunity to try the face creams / serums which had been a bit unknown for me until now." - Po (5* Review Trustpilot)

Shopping With Us Online

Online shopping has never been made easier! Discover our online services including premier delivery, complimentary gift wrapping, free samples and exclusive offers. 

Meet The Team

(St Pancras Boutique)

I've worked for the L’OCCITANE family for 9 years now. I’ve thoroughly enjoyed every second of it and have remained with the brand for so long because I really love their ethics, commitments and values.

(Harrogate Boutique)

I have been in the Beauty industry for over 20 years working in Department stores but as I got older, I wanted to work for a brand that was ethical and authentic so L’Occitane was the obvious choice for me and I have never looked back…

(Blackrock Boutique)

What I love about L'OCCITANE is that it is a sunny place, brightly yellow and golden warm; the various colours of its packaging for products are a reminder of what South of France is and of the time I spent there. I connect and relate to the place and its people and try to communicate this warmth to my customers.

(Salisbury Boutique)

I’ve been with the company for 4 years and have loved every minute because it doesn’t feel like a job, it’s more like a hobby. I have incredibly sensitive skin myself, so skincare has been a real journey for me from a young age, making it my specialist subject.

(Metrocentre Boutique)

I’ve worked for L’OCCITANE for four years, what I love about it is the way the company feels like a family, not just work. My favourite products are the lavender foaming bath (I sulk when I don’t have one!) and the Divine Youth Oil.

Online Beauty Quizzes

Beauty quiz

Take Our Skincare Quiz

A great skincare routine can be unique to you.

Take our 2-minute skincare quiz to discover your personalised skincare routine customised for your skin type needs and skin concerns.
Take the quiz

Take Our Hair Care Quiz

Find the hair care products and routine that works best for your hair with our personalised hair care diagnosis tool.

It only takes 2 minutes to complete!
Take The Quiz

Fragrance Finder

Looking for your signature scent? Or the perfect fragrance gift for someone special? Let us help you out!
Get Started


Discover our latest news, events and brand updates.

It is the digital destination for all of our beauty tips and tricks, where you can discover inspiration and insights from some of our brand ambassadors and others in the know!

Find out more