Your Online Consultation

Looking for a personalised skincare routine ? Or maybe you need some help finding a perfect gift for that special someone?
Whatever the reason L'Occitane has you covered!
Book an online consultation with one of L'Occitane experts from the convenience of your home and get the professional guidance you need.
Find your gifting. skincare, hand & body care or get help in finding that perfect gift from the comfort of your home.
Our consultants are available for complimentary consultations via Zoom, so you can get the help you want whenever you need it.

Winter Routine Consultation

Comfort and protect your skin this winter with a new routine or a pampering body product

During your consultation our experts will help you to find the perfect products to suit your needs’ – 30 mins.

Product Advice and Application Tips Consultation

Want to know how to get the best out for your L’Occitane products?

During your consultation our experts can answer any questions about the products you use, when and how apply them and share top tips about layering and application techniques - 30 mins.


Looking to spoil your loved one with a scent, skincare or a body care gift set?

L'Occitane has a gift for everyone! - 30 mins.

Meet Our BA

Hello! My name is Hollie and I have worked in our Tunbridge Wells Boutique as Manager for over 3 years now.

I am a qualified Beauty Therapist, with over 10 years’ in the field.
I am a bonafied beauty addict and truly believe that my beauty routine is not just for a visible benefit.  It is imperative to my my mental wellbeing, which is ever so prevalent in these uncertain times. The day always feels that bit better with a spritz of my favourite scent and the evenings made more comfortable after a luxe Lavender foaming bath and a nightly dose of my beloved Reset Serum.

I look forward to helping you to find your perfect L’Occitane products.
Book Your Consultation

How it works

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*All our consultants are based within the UK and Republic of Ireland, for consultations and advice outside of these territories please visit the local L’Occitane website.
**Should you have questions regarding wholesale ordering or sample requests please contact our customer care team.

Take Our Skincare Quiz

Beauty quiz


A great skincare routine can be unique to you.

Take our 2-minute skincare quiz to discover your personalised skincare routine customised for your skin type needs and skin concerns.
Take the quiz

Sign up to enjoy more from L'Occitane

Sign up today and enjoy these VIP benefits: 1) 10% off your first order. 2) Free standard delivery on your first three orders. 3) VIP exclusive offers and free gifts on orders. 4) Chance to win a trip to provence every year. 5) Early access to new launches and pre-sale. 6) Complimentary pampering beauty experience.

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Click & Collect

Our stores are open, but if you're not ready yet or would prefer to shop from home, you can Click & Collect at your convenience. Simply select the Click & Collect option at checkout and have your delivery ready from as little as 2 hours.*

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