Virtual Services

Looking for a personalised skincare routine ? Or maybe you need some help finding a perfect gift for that special someone?
Whatever the reason L'Occitane has you covered!
Book an online consultation with one of L'Occitane experts from the convenience of your home and get the professional guidance you need.
Find your gifting. skincare, hand & body care or get help in finding that perfect gift from the comfort of your home.
Our consultants are available for complimentary consultations via Zoom, so you can get the help you want whenever you need it.

1:1 Expert Consultation

Join one of our L’OCCITANE Beauty Experts for a 1:1 video consultation to enjoy bespoke product, application and ingredient advice, all from the comfort of your own home.

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Virtual Pamper Evening

A night in with a difference! Gather together your fellow beauty obsessed friends & family for a virtual pamper evening, complete with a follow-along massage and expert tips.

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Looking for instant advice?

Connect with one of our in-store Experts through Live Beauty Advice!

Ever wanted to connect with our Beauty Experts in-store and in real time to ask about our products, ingredients, gifting advice or boutique information?

Now you can through live video calling, instant messaging and photo messages directly from our stores. Look out for the pop-up chat box to get involved*


Our Top Picks

*All our consultants are based within the UK and Republic of Ireland, for consultations and advice outside of these territories please visit the local L’Occitane website.
**Should you have questions regarding wholesale ordering or sample requests please contact our customer care team.

Take Our Skincare Quiz

Beauty quiz


A great skincare routine can be unique to you.

Take our 2-minute skincare quiz to discover your personalised skincare routine customised for your skin type needs and skin concerns.
Take the quiz