These practices include but are not limited to the following:
•Employees are required to check their temperature before coming to work and to wear face masks on site.
•Hand sanitiser is available at the store entrance and at the checkout. Where facilities allow, L’OCCITANE stores also offer free handwashing.
•Safe distancing of at least 1.5 metres will be maintained by limiting customer numbers in stores and using floor signage to create safe in-store circulation.
•There will be increased cleaning of stores throughout the day, with specific attention to high-touch surfaces such as door handles, work surfaces and equipment, as well as disinfecting cash registers before and after each use and keeping the front door open where possible.
•A no-touch policy will apply in store: no baskets, encouraging contactless payment and testers available upon request only, with a stringent no-contact product demonstration and testing policy.
These measures will be adapted to guidance from each country’s government and health officials, and to local culture and sensitivities.
Respect for the environment is at the heart of L’OCCITANE, that’s why we’ve partnered with TerraCycle® to provide a collection and recycling programme for our customers to be able to simply recycle their empties at any of the L’OCCITANE boutiques.
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